IT Orientation

IT Help Request

If you need IT assistance, please call the AAIT Help Desk at 404-727-7777, or visit this site: https://www.app.emory.edu/helpdesk/

Network ID

Each student is assigned a Network ID and password for use with Emory computing systems. This ID and password work with the following university services:

Emory's Information Technology Division (AAIT) provides further information regarding Network IDs.

My Data

The Information Technology Division at Emory provides a utility that shows you what identification numbers and E-mail addresses it knows about: http://www.app.emory.edu/mydata.

E-mail

Students have access to two email accounts - Eagle Mail (netid@emory.edu) and Learnlink (netid@learnlink.emory.edu). The University uses Eagle Mail as a primary communication tool, and if you do not check it regularly, you should have it forwarded to an account that you do check.

Emory students may also establish an email alias that has a professional and identifiable form. The email alias will route your email to your Eagle Mail account. This email alias will be listed in the Emory University, printed and on-line faculty, staff and student directories, unless you chose to supress your directory information.

LearnLink

LearnLink is more than email; it's also an electronic bulletin board which will keep you informed about community events and crucial university announcements.

There are two ways to access LearnLink:

From any web browser, go to http://www.learnlink.emory.edu/login and login using your Emory NetID and password.
Download client for First Class 8.3 at http://www.learnlink.emory.edu/clientdownloads/

For use with another mail client, the pop address for LL is "pop3.learnlink.emory.edu"

For general information and helps, see the LearnLink Overview.

Blackboard Mail Often Does Not Appear in LearnLink
There is a known issue with Blackboard group email and LearnLink. LearnLink considers mail from Blackboard as junk mail because it's being sent to a group with no students' names listed. You need to change how LearnLink handles junk mail via Edit > Preferences > Junk Mail Handling > Set to ACCEPT (rather than Delete Silently).

Personal ID

In order to access databases made available by the university from home, you will need to use your personal ID. This is the 7-digit number printed on the front bottom-right corner of student ID cards issued since August 2000. You can also use this link to find your personal ID.

Wireless

Students, faculty, and staff may log in to the Emory Unplugged system through wireless internet access available throughout the building. Visitors may log in to Emory Unplugged with guest access. Instructions for configuring PCs and Macs are found in print at the circulation computer stations and online.

Computing

Computers in the lobby by the circulation desk are available for searching Euclid, ATLA, and internet searching. Search results from Euclid and citations only from databases may be printed free of charge.

A computer lab on the third floor is available for Microsoft Office applications and longer searching. The lab computers also have Endnote bibliographic manager and Bibleworks tools for scholarship installed. Each computer is web-accessible for emailing documents through any webmail system and also has writable CD software and UBS ports for saving documents.

Computers on the top floor network to a printer set up to be used with EmoryCards or copy cards. Printing from one of these computers sends the print job to a queue on the computer next to the printer. You can identify your print job either by file name or by login name for the computer you are using. Select your print job or, if you have printed multiple files, click in the boxes next to your files. Then swipe your EmoryCard and click the print button that appears on the screen. $.08 per page will be deducted from your card.

View more information about our hardware and software »

Scanners

In the Durham Reading Room (main reference room) two computers, one PC and one Mac, are equipped with flatbed scanners which each have automatic document feeders. This equipment will facilitate digital imaging of text, graphics, and photographs. To assist with image manipulation and enhancement, the full versions of Adobe Professional and Photoshop software are installed on both machines. Additionally the PC has an optical character recognition program called Omnipage Pro which converts images of text into Word documents.

The scanners are not networked to library printers, but they do have internet connectivity. Therefore image files may be transferred by email, File Transfer Protocol, or burning to CDs which are available free of charge at the circulation desk.

View more information about scanning technologies at Pitts »

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